Shipping Policy

aromart may deliver to supported areas configured by the business and delivery partners.

Some locations, products, or order sizes may require manual confirmation before delivery is accepted.

Delivery timing depends on product availability, order processing, delivery location, and operational capacity.

Any timing shown before the final policy is approved should be treated as an estimate, not a guaranteed delivery commitment.

Delivery fees may be calculated during checkout or confirmed manually for the MVP.

Free delivery thresholds, area-based charges, and special handling fees must be finalized by the business before public launch.

Orders are reviewed after checkout for stock, contact details, address quality, and manual/cash-on-delivery payment handling.

If information is missing or unclear, aromart may contact the customer before dispatch.

A delivery may fail if the address is incomplete, the customer is unreachable, delivery is refused, or the delivery area is unsupported.

Any re-delivery fees, cancellation rules, or restocking rules must be finalized by the business before public launch.

Shipment tracking is a planned feature. For the MVP, customers may need to contact support for delivery updates.

Tracking numbers and delivery partner integrations should be added when the fulfillment workflow is finalized.

For delivery questions, contact aromart support with the order number, delivery name, and phone number used at checkout.