Customer support
How can we help?
Use these support paths for order, product, delivery, account, and return questions. Response time targets are placeholders and need business review before public launch.
Seller onboarding is a future marketplace feature. Seller support content will be expanded when external vendors are enabled.
Order support
Use your order number when asking about order status, item changes, or confirmation details.
Product support
Ask about product availability, variants, stock status, images, or product information.
Delivery support
Check delivery timing, address issues, failed delivery, and tracking placeholder questions.
Returns support
Review draft return guidance before contacting the team about a damaged or wrong item.
Contact options
Emailinfo@aromart.lk
Contact formUse the contact page for general support and business questions.Open contact page
Response timePlaceholder: response timing must be confirmed by the business before public launch.